Virginia Commonwealth University, Richmond, VA
B.A. English (2005 – 2008), minor in Writing, summa cum laude, 3.9 GPA
AWS Certified Solutions Architect – Associate (2021 – 2024)
AWS Certified Cloud Practitioner (2020 – 2023)
Comp TIA Security+ Certification (2013 – 2016, inactive)
Software Engineer, Senior Associate
Develops and maintains numerous web services and full-stack solutions in the small business card acquisitions space.
Generali Global Assistance North America
Fullstack Engineer, 04/2020 – 04/2021
Frontend Developer, 09/2019 – 04/2020
Developed frontend features and tooling, contributed to microservices and serverless AWS infrastructure, and performed production releases.
National Capitol Contracting
ePublications Technical Specialist (onsite contractor at Department of State)
BSA | The Software Alliance
Digital Manager, 04/2015 - 11/2017
Independent Consultant, 11/2017 - 07/2018
Managed sites for global organization and helped launch its foundation, Software.org. Oversaw content management, development, reporting, and migrations. Designed and developed interactive features, themes, emails, surveys, and microsites.
Release Management Coordinator, Data Specialist (onsite contractor at Department of Labor)
Coordinated testing and deployment with federal customer and developers. Supported the technology team with application testing, workflow analysis, reporting, data entry, data analysis, and documentation.
BAE Systems IT
Technical Writer (contractor)
Supported the Service Management and Engineering Framework Management teams, helping to maintain and improve ITIL-based policies, processes, and procedures.
Web Content Editor, Technical Writer, Copywriter (independent consultant)
Wrote user and API documentation for custom e-commerce solutions. Provided web content management and training.